Unable to deliver file.

Use this forum to ask questions about how to use this website, or to make any general comments about how it works
User avatar
kepPNW
Posts: 6411
Joined: June 21st, 2012, 9:55 am
Location: Salmon Creek

Unable to deliver file.

Post by kepPNW » June 30th, 2016, 10:09 am

I'm seeing trip reports which use embedded photos failing to serve up said photos, more and more, lately.

For example: viewtopic.php?f=8&t=16653

Instead, it just shows the filename and usual clutter, and a link to the image. Just to be ironic...
  • capture.jpg
    What I'm seeing when failure occurs...
Click the link, get the Subject error message.
Karl
Back on the trail, again...

User avatar
Martell
Posts: 2045
Joined: May 28th, 2008, 10:03 pm
Location: SW Portland

Re: Unable to deliver file.

Post by Martell » June 30th, 2016, 10:39 am

This should be resolved now. Thanks.
-Dan
Site Tech Helper

User avatar
kepPNW
Posts: 6411
Joined: June 21st, 2012, 9:55 am
Location: Salmon Creek

Re: Unable to deliver file.

Post by kepPNW » June 30th, 2016, 10:41 am

Martell wrote:This should be resolved now. Thanks.
Yep! Thank you! :)
Karl
Back on the trail, again...

User avatar
kepPNW
Posts: 6411
Joined: June 21st, 2012, 9:55 am
Location: Salmon Creek

Re: Unable to deliver file.

Post by kepPNW » June 30th, 2016, 1:57 pm

Hey Dan, it just occurred to me... I'm also noticing that some user's avatars are no longer being served. Same/related problem?

Example: viewtopic.php?f=8&t=24146
Karl
Back on the trail, again...

User avatar
Martell
Posts: 2045
Joined: May 28th, 2008, 10:03 pm
Location: SW Portland

Re: Unable to deliver file.

Post by Martell » June 30th, 2016, 2:52 pm

Hmm, I'm not seeing that- are you still seeing that, or was this from before?
-Dan
Site Tech Helper

User avatar
kepPNW
Posts: 6411
Joined: June 21st, 2012, 9:55 am
Location: Salmon Creek

Re: Unable to deliver file.

Post by kepPNW » June 30th, 2016, 3:25 pm

This avatar won't download into any browser on this machine...

download/file.php?avatar=6162_1385836333.jpg
  • capture.jpg
    How it looks inline.
    capture.jpg (12.01 KiB) Viewed 4695 times
No message, nothing. Just whiteness.
Karl
Back on the trail, again...

User avatar
aiwetir
Posts: 603
Joined: December 10th, 2014, 11:54 am
Contact:

Re: Unable to deliver file.

Post by aiwetir » June 30th, 2016, 4:28 pm

kepPNW wrote:This avatar won't download into any browser on this machine...

download/file.php?avatar=6162_1385836333.jpg
  • capture.jpg
No message, nothing. Just whiteness.
It works here, maybe you have some adblock rule blocking it?
- Michael

User avatar
kepPNW
Posts: 6411
Joined: June 21st, 2012, 9:55 am
Location: Salmon Creek

Re: Unable to deliver file.

Post by kepPNW » June 30th, 2016, 4:59 pm

aiwetir wrote:
kepPNW wrote:This avatar won't download into any browser on this machine...

download/file.php?avatar=6162_1385836333.jpg
  • capture.jpg
No message, nothing. Just whiteness.
It works here, maybe you have some adblock rule blocking it?
The mystery deepens! Just tried it on my phone, and it's not working there, either. Which points next to an upstream firewall - ugh!

Hmmmm, nope, highly unlikely. Just turned the wifi on the phone off, and it's still not coming through. (Despite refreshes, yes.)

And really, given nearly all avatars are functioning just fine, there's no good reason any sort of blocker would be singling out just certain number combinations in that trailing URL parameter. (Not that software needs "a good reason" to misperform, but...)
Karl
Back on the trail, again...

User avatar
kepPNW
Posts: 6411
Joined: June 21st, 2012, 9:55 am
Location: Salmon Creek

Re: Unable to deliver file.

Post by kepPNW » June 30th, 2016, 5:01 pm

Annnnd, it's random! I could see Boxkite's avatar yesterday, but not today. For example, nothing in this post...

viewtopic.php?p=183507#p183507

Or this one from aiwetir...

viewtopic.php?p=183510#p183510

But Peabody's and my avatar are downloaded just fine off the same page. Weird...
Karl
Back on the trail, again...

User avatar
Martell
Posts: 2045
Joined: May 28th, 2008, 10:03 pm
Location: SW Portland

Re: Unable to deliver file.

Post by Martell » June 30th, 2016, 10:13 pm

That's really strange- those files all work for me in multiple browsers/devices.

Have you tried doing a hard refresh to make sure you don't have a blank image cached?

We do use Cloudflare so maybe Cloudflare has a blank image cached somehow? I cleared the Cloudflare cache just in case that is it.

We had sort of an event this morning (some sort of automated attack) and I upgraded PHP during it. Afterwards some files weren't serving properly, so it's possible a blank image got cached.
-Dan
Site Tech Helper

Post Reply